Crew Scheduling for Netherlands Railways “destination: Customer” Leo Kroon and Matteo Fischetti Erasmus Research Institute of Management Report Series Research in Management Bibliographic Data and Classifications
نویسندگان
چکیده
In this paper we describe the use of a set covering model with additional constraints for scheduling train drivers and conductors for the Dutch railway operator NS Reizigers. The schedules were generated according to new rules originating from the project “Destination: Customer” (“Bestemming: Klant” in Dutch). This project is carried out by NS Reizigers in order to increase the quality and the punctuality of its train services. With respect to the scheduling of drivers and conductors, this project involves the generation of efficient and acceptable duties with a high robustness against the transfer of delays of trains. A key issue for the acceptability of the duties is the included amount of variation per duty. The applied set covering model is solved by dynamic column generation techniques, Lagrangean relaxation and powerful heuristics. The model and the solution techniques are part of the TURNI system, which is currently used by NS Reizigers for carrying out several analyses concerning the required capacities of the depots. The latter are strongly influenced by the new rules. 5001-6182 Business 5201-5982 Business Science Library of Congress Classification (LCC) HE 1618.A4-Z Management of Railway Companies M Business Administration and Business Economics M 11 R 4 Production Management Transportation Systems Journal of Economic Literature (JEL) R 41 Transportation 85 A Business General 260 K 240 B Logistics Information Systems Management European Business Schools Library Group (EBSLG) 260 Q Transportation Gemeenschappelijke Onderwerpsontsluiting (GOO) 85.00 Bedrijfskunde, Organisatiekunde: algemeen 85.34 85.20 Logistiek management Bestuurlijke informatie, informatieverzorging Classification GOO 83.72 Verkeer Bedrijfskunde / Bedrijfseconomie Bedrijfsprocessen, logistiek, management informatiesystemen
منابع مشابه
Reinventing Crew Scheduling at Netherlands Railways
In this paper we describe the successful application of a sophisticated Operations Research model and the corresponding solution techniques for scheduling the 6,500+ drivers and conductors of the Dutch railway operator NS Reizigers (Netherlands Railways). In 2001 the drivers and conductors were very dissatisfied with the structure of their duties, which led to nation wide strikes. However, the ...
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